1st Brazilian symposium on services science,

1. Innovation, quality and productivity in services
2. Development, modeling and simulation of new services
3. Public services, e- government and public policies and services
4. Health services
5. Development of softwares and software as a service
6. Service systems engineering
7. Lean service
8. Services and their relationship with local development as well as sustainable development
9. International trade, external investment in services, international rating of services;
services globalization
10. The economics of services
11. Employment and labor relations in services
12. Services experience and joint creation of services
13. Impact of TICs on services and services based on TICs
14. Communications services
15. Services networks, value chains and value optimization of services
16. Strategy, marketing and brand management related to services
17. Relationship between services and culture
18. Infrastructure services
19. Services in PPPs
20. Business services and intensive knowledge-based services
21. Services and tourism
22. R & D Management in services
23. Interaction between industry and services
24. Ad hoc subjects related to services and services systems

To know the titles of the conference papers click here

To obtain the text, send a mail mail:marie-christine.monnoyer@univ-tlse1.fr or url :http://www.sbcs2010.com.br