Author
Titles
Agnes Ghibutiu, Simona Poladian
Global Sourcing and the New Member States: Seizing the Growth Opportunities and Facing the Challenges.
Anne-Sophie Tombeil, Walter Ganz
Mars - International Monitoring on Activities and Research in Services.
Arbia Chatmi, Karim Elasri
Les Spécificités des Activités de Services, Déterminants de leur Délocalisation.
Cariza Bohrer, Eduardo Raupp de Vargas
High Technology Intensity Services Innovation in Brazil: An analysis of the main indexes of the National Research on Technological Innovation.
Analysis on the Relation Between R&D and Innovation in the Services of the Brasília University Hospital.
Cathy Veil-Zadra
Une Forme Privilégiée de Fourniture de Services Publics: les Partenariats Public-Privé et Leur Évaluation.
Céline Merlin-Brogniart
L’évolution des Prestations de Service des Services Publics en Réseau.
Christian du Tertre
Les services face à la globalisation : pour un nouveau paradigme.
Christian du Tertre, Patrick Haddad
Les enjeux de régulation liés à la nouvelle dynamique des services à la personne en France.
Christian Genthon
International Diversification, Performance and Offshoring: the Case of the Computer Services Industry.
Christoph Glauner
Locational Structure of Advertising Agencies in Germany: Creative Cluster in Global Cities.
Christoph Riedl
Service Innovation in Business Value Networks Stephan Stathel -Forschungszentrum Informatik - FZI, Germany .
Claudie Meyer, Antoine Laine
L’externalisation des services support comme vecteur de transformation dans les organisations – Le cas des services généraux et des systèmes d’information.
Damien Broussolle
Que Peut-on Attendre de la Directive Services? / What May Be Expected from the Directives on Services?
Eduardo Raupp de Vargas
Innovations au Sein des Services Publics: Leçons à Dégager de l’Analyse de la Continuité et de la Dissémination d’Initiatives Récompensées par le Gouvernement Brésilien.
Elena Colicino, Paolo Nardi
Europeanization of Electricity Sector: Evidences from Cluster Analysis.
Elisa Hernández Torres
Public-Private Partnership in Health Services José Luis Navarro Espigares -University of Granada, Spain.
Éva Palócz Kopint
The Role of Foreign Affiliates of Multinational Companies in International Trade in Services.
Faridah Djellal
Innovation in services and entrepreneurship: beyond industrialist and technologist concepts of sustainable development.
Fernando Secomandi, Erik Jan Hultink Delft
Towards a model of goods and services for the analysis of innovation and design.
Gertrud Schmitz, Simone Eberhardt, Stephanie Modlich
Effective Interactive Creation of Value for Customer Solutions: Antecedent Conditions on the Supplier’s and Customer’s Side.
Grete Rusten
Women in Business: The Conditions and Experiences of Women Entrepreneurship and Board Membership in Norway.
Gustav Martinsson
The Impact of Collateral on Knowledge Intensive Consulting Firms.
Henk L. M. Kox
The Export-Productivity Link in Services: An Empirical Test for The Netherlands.
Hiroshi Kato, Yoshiki Shimomura
A Unified Representation Scheme of Service Activity and Product.
Holger Kett
Service Engineering in Business Ecosystems.
Jan Bröchner;
Process Industry Capabilities and Performance-Based Integrated Maintenance Service Contracts.
Jennifer Dos Santos, Matthieu Farcot, Bertrand Grégoire
Service Dedicated Valorization Tool.
Johannes Glückler, Ingmar Hammer
A Pragmatic Service Typology: Capturing the Distinctive Dynamics of Services in Time and Space.
John Bryson, Michael Taylor
Place-Based Reputational Capital and the Production of High-Value Added Consumer Products: Copying, Trade Description Acts and Intellectual Property Rights.
John Bryson, Michael Taylor, Peter Daniels
Developing a Policy Framework for Business and Professional Services in the West Midlands, UK.
Jörg Becker, Ralf Knackstedt, Martin Matzner, Jens Pöppelbuß
The Research Map of Hybrid Value Creation: A Repository for Research Results.
José Antonio Camacho, Mercedes Rodriguez
The Tertiarization Process in Developing Economies: An Input-Output Approach.
Joseph Francois
Offshoring Services, Manufacturing Linkages, and the Structure of Trade and Industry Julia Woerz - OeNB, Austria
Kirsten Schmidt
Performance Measurement for Logistics Service Providers.
Knut Blind , Axel Mangelsdorf
Driving Factors for Service Companies to Participate in Formal Standardization Processes: an Empirical Analysis.
Kozlak Aleksandra & Joanna Stefaniak
Specificity and level of innovation in the services sector
Kyrill Meyer, Robert Müller
Requirements in the Development of Hybrid Industrial Service Systems – an Exploration in the Field of Remote Services.
Lars Fuglsang, Jon Sundbo, Flemming Sørensen
The Use of Knowledge for Experience Service Innovation: Results from a Danish Survey.
Laurentiu Tachiciu, Nela Popescu
Contributions to The Analysis of The Economic Role of Business Services in Romania.
Liudmila Bagdoniene, Jurgita Zemblyte
Lithuanian Customers’ Motivation and Experience of E-Service Usage.
Luis Rubalcaba , Jorge Gallego, Gisela Di Meglio
The Case for Market and Systemic Failures in Innovative Services.
Marcus Kölling
Strategies Towards Innovative Services: Findings from the German Service Landscape.
Mari Holopainen
Exploring Service Design in the Context of Architecture.
Marianne Abramovici, Bernard Cornibeau
Bornes Libre Service: des Objets Hybrides entre Technologie et Service.
Marianne Abramovici, Laurence Bancel-Charensol, Muriel Jougleux, Catherine Maman
Les écoles de conduite automobiles en France: un service innovant?
Marina Moreira, Eduardo Raupp de Vargas
Reuse Practices as Sources for Innovation in Brazilian Software Services.
Marja Toivonen, Saara Brax, Anssi Smedlund, Katriina Valminen
‘Kibsification’ of Industrial Services.
Markus Scheuer, Boris Augurzky
The Hospital-Sector in the Ruhrgebiet - How Quick Is the Restructuring?
Matthias Gouthier, Claudia Winter
Transformational Leadership as a Driver of Service Innovation Activities.
Mercedes Rodriguez, José A. Camacho
The Services Content of International Trade in Europe: What is the Impact of Offshoring?
Metka Stare, Anže Burger
Public and Private Services Transformation in the CEECs.
Michael Wernerheim, Jane Waples
Intra-industry Trade and the Export of Commercial Services: A Test of the Linder Hypothesis.
Michalová, Valéria, Ivana Holubcová
Business services in Slovak Reform economy
Nabil Ghantous
Service branding for multiple stakeholders: A corporate personality perspective.
Neringa Langviniene Kaunas
Expectations of Customers Consuming Spa Services in Lithuanian Wellness and Sport Centres.
Peter Magnusson , Brandenburg
Understanding the Product to Service Logic Transition from the Perspective of Manufacturing Companies.
Peter Wood
Policies for Promoting Knowledge Intensive Services in Cities; Reflections on British Experience.
Philipp Langer, Helmut Krcmar
Requirements for Supporting the Bid Process of Hybrid Products with IT Philipp Langer, Helmut Krcmar - Chair for Information Systems
Pierre-Yves Leo, Jean Philippe ; Marie-Christine Monnoyer
Services et hautes qualifications: un nouveau defi pour le développement des villes moyennes.
Porfirio Canilho, Helena Alves
Leadership Styles and Team Maturity in Health Care.
Réjean Landry, Nabil Amara, David Doloreux
Knowledge exchange strategies between KIBS firms and their clients.
Reuven Karni
Application of the Theory of Inventive Problem Solving to Service System Design Maya Kaner - ORT Braude College, Israel .
Roberto Rocco
Location Trends of Advanced Service Firms in the Networked City Region: the Case of the Randstad-Holland.
Ross Nelson, Patrik Ström
Dynamic Regional Competitiveness in the Creative Economy – Can Peripheral Communities Have a Place?
Shuki Dror, Tamar Gadrich, Maya Kaner
Service Process Operations Management Using Design of Experiments and Simulation.
Thomas Fischer, Heiko Gebauer, Elgar Fleisch
Linking customer value drivers to product and service strategy configurations in product-manufacturing companies.
Thomas Meiren, Thomas Burger
ServLab: Visualising and Simulating New Services.
Tim Jeske, Sven Hinrichsen, Christopher M. Schlick
Systematische Personalentwicklung zur Verbesserung der Dienstleistungs-Qualität in internationalen Planungsprojekten.
Urban, Wieslaw
Organization service quality Gaps evaluation
William Beyers
Determinants of Change in Service Employment in the United States 1998-2005: Findings Based on a New Classification of Industries.
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2011 RESER Conference papers
