ACTIVITIES

RESER SMALL RESEARCH GRANT - 2010-05-20

Each year RESER organises a Call for a RESER SMALL RESEARCH GRANT to support research cooperation among member teams.

The SERVPPIN project - 2009-03-26

ServPPIN is a research project which focuses on the role of public and private services on growth and welfare and the particular role of public-private innovation networks (PPIN). Public-private innovation networks are considered as an organizational device in which public and private services can perform complementarities and synergies in many ways. The full title of the project is: The Contribution of Public and Private Services to European Growth and Welfare, and the Role of Public-Private Innovation Networks SERVPPIN is a Collaborative Research Project co-financed by the EU 7th Framework Programme, under the topic: The implications of developments in the service economy for the European economy.

Les villes moyennes face à la tertiarisation de l'économie - 2009-02-03

To have a better understanding of the medium size towns' development , 4 towns located in 3 european countries have been studied and compared. Four Reser teams have contributed to this research.

An Ecorys study - 2008-12-12

An Ecorys study commissioned by the European Commission (DG Enterprise and Industry) with the aim of investigating the interface between service providers and the impact on industrial competitiveness.

Business service Forum initiated by the DG enterprise - 2005-02-03

Interim report of the working groups of he business services Forum , initiated by the DG enterprise (EU)

7th edition of Services Marketing: People, Technology, Strategy has been published! - 2010-03-22

It is a concise text that takes a strongly managerial perspective, yet is rooted in solid academic research. Each of the 15 chapters has been revised and features latest academic research, advancements in technology and vivid examples. New chapter summaries in bullet-point format provide a quick overview of each chapter’s core concepts and messages.
The text features a selection of 18 up-to-date, classroom tested cases of varying lengths and levels of difficulty. The Instructor's Resource Manual includes over 500 PowerPoint slides, a test bank, and chapter and case teaching notes.

Prentice Hall, 2010; ISBN 978-0-13-610721-7

Research Professor on Service Innovations and Business Models is required - 2010-01-03

The field of activities of the Research Professor comprises service businesses in support of technology-based service industries and the public sector, especially modelling of service processes and the methods to develop and design services.

The Research Professor shall implement VTT's strategy by leading and carrying out internationally recognized research aimed at developing new and improving existing services across different sectors of industry and the public sector. In addition to the scientific merits, the impact of research is an important measure of success.

SIJ Editorial Team - 2009-10-21

From january 2012, the SIJ Editorial Team will be: Editor-in-Chief: Eileen Bridges, Kent State University, USA Editors: John Bryson, Birmingham University, UK, RESER Vice President...

An University centre for service innovation in Amsterdam - 2009-10-18

The University of Amsterdam and the VU University Amsterdam will launch one of the first European university centers for service innovation: the Amsterdam Academic Centre for Service Innovation (AMSI).

Brazil France seminar in Aix en Provence (France) - 2009-09-29

The brazilian team of RESER will present its project of launching the latin american and caribbean association for research in services (LASCARS) in 2010. The seminar will be an occasion to exchange the research progress between some brazilian researchers and some french teams (Lille, Toulouse, Aix en Provence)

News

Reser teams

2010-06-01