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informaworld: articles recently published in The Service Industries Journal
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RESER survey 1998Annual report on progress of services research in 1998:You can consult the reports on line and record them (printable version). Consult global report Reports of the national teams: English report (John R. BRYSON) Italian report (Andrea BERGAMI and Lanfranco SENN) Hungarian report (Eva EHRLICH) German report (Christof ELLGER et Eberhard VON EINEM) French report (Nicole MAY) Thursday April 22, 2004
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RESER survey 2004, I.C.T. and Service relationship in the global economy
