Summer School SEM 2009

The PhD-level course is organized by the Department of Industrial Engineering and Management. The approach is interdisciplinary and service researchers from different academic disciplines are warmly welcome.

Professors and track themes

Track 1: CUSTOMER INTEGRATION IN SERVICE PROVISION
by prof. Sabine Möller, International.University. Schloß Reichartshausen (EBS),
Germany

Track 2: TECHNOLOGICALLY BASED INNOVATION IN SERVICES
by prof. Christiane Hipp, Brandenburg University of Technology,
Cottbus, Germany

Track 3: SYSTEMS SCIENCE PERSPECTIVES ON SERVICES
by prof. Kyoichi Kijima, Tokyo Institute of Technology, Japan

The course award 4 ECTS credits. It is free of charge, but requires a short paper and registration in advance. The course is restricted to PhD-students only - for others, there is a FREE ACCESS TO EXTENDED KEYNOTE LECTURES

Participants will have to cover their travel and accommodation costs individually ( information on recommended hotels in Helsinki will be provided) .

Advance registration online is cumpulsory. For further information visit our website:

url:http://www.sem2009.tkk.fi/
or to contact
Timo Ala-Risku
SEM2009 Project Manager
mailto:timo.ala-risku@hut.fi

Wednesday February 18, 2009

marie-christine monnoyer

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