The Service Industries Journal, Volume 30 Issue 4, 2010

Foreword
Walter Ganz

Public and private services transformation in the CEECs
Anze Burger and Metka Stare
Pages 479 – 496

Dynamic regional competitiveness in the creative economy: can peripheral communities have a place?
Patrik Ström and Ross Nelson
Pages 497 – 511

Services and high skills: a new challenge for developing medium-sized cities
Pierre-Yves Léo ; Jean Philippe ; Marie-Christine Monnoyer
Pages 513 – 529

Determinants of change in service employment in the United States 1998–2005: findings based on a new classification of industries
William Beyers
Pages 531 – 547

The case of market and system failures in services innovation
Luis Rubalcaba ; Jorge Gallego ;Pim Den Hertog
Pages 549 – 566

The stakeholder product brand and decision making in retail financial services
James Devlin
Pages 567 – 582

Competitiveness by design and inimitability through service: understanding the dynamics of firm-based competition in the West Midlands jewellery and lock industries
John R. Bryson , Michael Taylor
Pages 583 – 596

Testing of service concepts
Thomas Meiren ;Thomas Burger
Pages 621 – 632

Strategies towards innovative services: findings from the German service landscape
Marcus Koelling ; Anne-Katrin Neyer ;Kathrin M. Moeslein
Pages 609 – 620

Exploring service design in the context of architecture
Mari Holopainen
Pages 597 – 608