Services science is a multidisciplinary field which brings together the different areas
of knowledge focused on the study of services. These include, inter alia, engineering,
administration, economics, design and the social sciences. In this respect we hope that the Brazilian Symposium on Services Science will attract papers from authors working in the different areas of expertise concerned with the study of services activities. Initially, authors of such papers are invited to send summaries of papers for evaluation. Authors whose summaries are accepted by the evaluators will be invited to submit complete versions of 2 their papers for presentation during the Symposium. Publication of selected papers in their complete versions is not obligatory and authors may simply agree to their summaries being published.
of knowledge focused on the study of services. These include, inter alia, engineering,
administration, economics, design and the social sciences. In this respect we hope that the Brazilian Symposium on Services Science will attract papers from authors working in the different areas of expertise concerned with the study of services activities. Initially, authors of such papers are invited to send summaries of papers for evaluation. Authors whose summaries are accepted by the evaluators will be invited to submit complete versions of 2 their papers for presentation during the Symposium. Publication of selected papers in their complete versions is not obligatory and authors may simply agree to their summaries being published.
Preferred themes
1. Innovation, quality and productivity in services
2. Development, modeling and simulation of new services
3. Public services, e- government and public policies and services
4. Health services
5. Development of softwares and software as a service
6. Service systems engineering
7. Lean service
8. Services and their relationship with local development as well as sustainable development
9. International trade, external investment in services, international rating of services;
services globalization
10. The economics of services
11. Employment and labor relations in services
12. Services experience and joint creation of services
13. Impact of TICs on services and services based on TICs
14. Communications services
15. Services networks, value chains and value optimization of services
16. Strategy, marketing and brand management related to services
17. Relationship between services and culture
18. Infrastructure services
19. Services in PPPs
20. Business services and intensive knowledge-based services
21. Services and tourism
22. R & D Management in services
23. Interaction between industry and services
24. Ad hoc subjects related to services and services systems
Papers which are not directly concerned with the above preferred themes but
which deal with services are welcome and can be forwarded to the organizers of the
event. These contributions will be grouped under Proposed Theme 24 above (ad hoc
related subjects).
2. Development, modeling and simulation of new services
3. Public services, e- government and public policies and services
4. Health services
5. Development of softwares and software as a service
6. Service systems engineering
7. Lean service
8. Services and their relationship with local development as well as sustainable development
9. International trade, external investment in services, international rating of services;
services globalization
10. The economics of services
11. Employment and labor relations in services
12. Services experience and joint creation of services
13. Impact of TICs on services and services based on TICs
14. Communications services
15. Services networks, value chains and value optimization of services
16. Strategy, marketing and brand management related to services
17. Relationship between services and culture
18. Infrastructure services
19. Services in PPPs
20. Business services and intensive knowledge-based services
21. Services and tourism
22. R & D Management in services
23. Interaction between industry and services
24. Ad hoc subjects related to services and services systems
Papers which are not directly concerned with the above preferred themes but
which deal with services are welcome and can be forwarded to the organizers of the
event. These contributions will be grouped under Proposed Theme 24 above (ad hoc
related subjects).
Papers can be submitted and presented at the event in Portuguese, Spanish or
English.
Interpretation/translation services will not be available at the event.
Further information can be obtained by e-mail from the
Symposium organizing commission
sbcs2010@sbcs2010.com.bre
or by
accessing http://www.sbcs2010.com.br
English.
Interpretation/translation services will not be available at the event.
Further information can be obtained by e-mail from the
Symposium organizing commission
sbcs2010@sbcs2010.com.bre
or by
accessing http://www.sbcs2010.com.br
Key Dates
• Final date for submitting summaries for evaluation : 11 August 2010
• Results of summary evaluations informed to authors: 10 September 2010
• Final date for sending complete papers: 20 October 2010
• Registration for the event: from 15 June 2010
• Final date for registration in the Symposium: 17 November 2010
• Symposium commences: 17 November 2010
• Results of summary evaluations informed to authors: 10 September 2010
• Final date for sending complete papers: 20 October 2010
• Registration for the event: from 15 June 2010
• Final date for registration in the Symposium: 17 November 2010
• Symposium commences: 17 November 2010
]]>
