2016 Naples (Italy)

Conference theme:
What’s ahead in service research: new perspectives for business and society

Host: Universita’ degli Studi di Napoli FEDERICO II

Call fo papers: RESER 2016 Call for papers

Facts about the conference

  • 120 papers presented
  • One keynote:
    • Prof. Eric ARNOULD (Aalto University Business School)

Conferences :

Proceedings:

Download Reser 2016 proceedings in PDF: 2016 Reser Proceedings