RESER 2015 conference proceedings

Here you find the papers presented at the conference in Copenhagen.
All papers in one PDF document can be downloaded here.

  • Morrar, R., & Abdelhadi, M. (2015). Obstacles of Innovation and innovation capabilities of knowledge intensive business service sector in Palestine.
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  • Desmarchelier, B., Djellal, F., & Gallouj, F. (2015). KIBS and the Dynamics of Industrial Clusters: a Complex Adaptive Systems Approach.
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  • Fuglsang, L., & Sundbo, J. (2015). Innovation in public service systems.
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  • Fuglsang, L. (2015). Connecting policy and practice: How everyday creativity and bricolage-work can evolve around shared fields of meaning.
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  • Friedrich, M., Rößner, A., & Tombeil, A. -S. (2015). The impact of service robotics on service work within a healthcare service system.
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  • Forder, C. (2015). Exploring Customer Value in the Experience Economy Service Encounter: An Exploratory Study.
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  • Flores, M. O., & Martinsuo, M. (2015). Use of equipment lifecycle data in industrial services.
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  • Evers, J., & Knipperts, J. (2015). Networking and cooperation: Social innovations within demographic change.
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  • Djellal, F., & Gallouj, F. (2015). Service innovation for sustainability: paths for greening through service innovation.
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  • Cruz, S., Paulino, S., & Paiva, D. (2015). Service Innovation Dynamics in Solid Waste Sector: CDM Landfill Projects.
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  • Gál, Z., & Sass, M. (2015). Host country impact of services FDI: the case of Visegrad countries.
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  • Costa, P., Costa Pinto, T., Ferreiro, F., Bernardo, F., Colaço, C., Santos, S., Lopes, R., et al. (2015). Between the centre and the margins: Services location, economic (re)structuring and quality of life in metropolitan periurban areas.
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  • Chatmi, A., & Elasri, K. (2015). L’éventail des services délocalisables, facteur d’attractivité des pays hôtes : Une approche par les coûts et les risques.
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  • Castrén, L., & Scheuer, M. (2015). Innovation management in healthcare services. Two countries in comparison.
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  • Bourret, C., & Nkondjock, C. (2015). New approaches to patients’ services and new uses of ICT (Information and Communication Technology) in Co-operative Interface Organizations as a lever to improve the French Healthcare System.
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  • Berghall,. (2015). The concept of commitment in explaining micro level Vitality.
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  • Bastos, A. A., & Zille, L. P. (2015). The trade service in latin America 2002-2012.
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  • Bagdoniene, L., & Valkauskiene, G. (2015). Exploring the features of consuler value co creation in health care.
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  • Gál, Z. (2015). International Financial Centre Development in Central and Eastern Europe – Role of Financial & Business Services Offshoring in IFC Formation.
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  • Gliem, S., Boeger, A., Goegl, H., & Hipp, C. (2015). Evaluation of design thinking for the creation of service innovations in developing countries.
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  • Moreno, leisa. (2015). Re-approaching the Meaning “Innovative Service” on Generating New Service Process: MEIJI Milk Express study case (fresh milk home delivery service) - Provider and User perspectives as innovative/innovated service.
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  • Kuula, S., Niemi, E., & Haapasalo, H. (2015). Service Dominant Logic – how to systematize service business.
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  • Momeni, M., Balslev Nielsen, S., & Kafash, M. H. (2015). Determination of Innovation Capability of Organizations: Qualitative Meta Synthesis and Delphi Method.
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  • McLean, G., & Wilson, A. (2015). Evolving the online customer experience - Is there a role for online customer support?.
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  • Martín-Segura, J. A., Navarro-Espigares, J. L., Pérez-López, C., & Maraver-Tarifa, G. (2015). Sustainable Development an Opportunity for Innovation in the Management Model of Public Organisations.
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  • Yi, L. (2015). Tyranny of Distance or Market Potential? Empirical Analysis on Service Sector Growth in Hinterlands of China.
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  • Leväsluoto, J., Heikkilä, J., Viitanen, K., & Tuovinen, J. (2015). Gamification as an enabler of mutual learning in complex health care systems.
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  • Lahtinen, K., Aaltonen, S., Järvinen, M., Teittinen, O., & Pirttimäki, M. (2015). Frameworks towards a virtual co-creation tool for fuzzy front-end of service development in health care context.
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  • Leoni, L. (2015). Servitization and Productization: two faces of the same coin?.
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  • Komulainen, H., Karjaluoto, H., Saarijärvi, H., Saraniemi, S., Still, K., & Ulkuniemi, P. (2015). Unlocking new business potential in the field of digital services.
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  • Gozim, S. A., & Monnoyer, M. -C. (2015). Le rôle de l’animation dans la construction de projets innovants, le cas des structures hospitalières.
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  • Kolek, E., & Behrens, D. (2015). Clarifying Service Classification Concepts: An In-Depth Literature Review.
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  • Iosif, A. -E., & Tăchiciu, L. (2015). The assessment of service innovation in relation to regional development. A comparative analysis between the Province of Limburg and the Region of Bucharest-Ilfov.
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  • Hyytinen, K. (2015). Governance for collaborative development of service and system innovations.
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  • Høegh-Guldberg, O., & Fuglsang, L. (2015). Towards a Multi-level Framework of Collaborative Innovation in Tourism.
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  • Hermelin, B., & Rusten, G. (2015). Social innovations – the role of the local community.
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  • Helkkula, A., Russo Spena, T., Mele, C., Improta, V., & Kelleher, C. (2015). Service culture and value experiences of everyday service: North-South divide.
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  • Heikka, E. -L., Saraniemi, S., & Ulkuniemi, P. (2015). Developing digital self-care services in health care through value propositions.
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  • Bagdoniene, L., & Valkauskiene, G. (2015). Enhancing the service value proposition in tradition to transformative service research.
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