RESER Conference 2021 in Heilbronn, Germany
Title: »The disruptive Role of Data, AI and Ecosystems in Services Next Gen«
Date:
14th – 15th October 2021
Location:
Bildungscampus Heilbronn, Germany
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New Book on »Quality Management«
By: Ida Gremyr, Bjarne Bergquist, Mattias Elg
In 2020, a new book on Quality Management was published: Gremyr, I., Bergquist, B., and Elg, M. (2020) Quality Management: An Introduction, Studentlitteratur, Lund
New Textbook on »Service Management: Theory and Practice«
By: John R. Bryson, Jon Sundbo, Lars Fuglsang and Peter Daniels.
In December 2020, a new textbook on Service Management: Theory and Practice was published by Palgrave Macmillan. This is authored by four academics based in Europe and all have presented many times at RESER conferences.
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RESER / COVAL 2020 – International Workshop
International Workshop on Servitization, Smart Services and Industry 4.0
Date
Wednesday 20th January 2021. 12.00-14.00 (c.t.)
Agenda:
12.00 Welcome:
Chair: Estíbaliz Hernández, Mondragón University, Spain
- Luis Rubalcaba, University of Alcala
- Angel Asensio, Madrid Chamber of Commerce, president
12.15. Speakers:
- Andreas Schroeder , Aaston University, UK: Servitization for Advanced Services?
- Takeshi Takenaka, National Institute of Industrial Services and Technology, Japan: Servitization and industry 4.0 from the Japanese experience
- Marja Toivonen, Aalto University, Finland: User-driven innovation and human-Centered Digitalization
- Walter Ganz , Fraunhofer IAO, Germany: Services Industry 4.0 and smart services
13.30 Debate
14.00 Close
Registration here:
https://congresosalcala.fgua.es/workshopreser/inscripcion_covalreser2020/3110/registration-on-line/
| Until December 10th | After December 10th | |
| General | free | 30 € |
| Students | free | 10 € |
RESER-COVAL conference: Move to 100% virtual/on-line
Message from the organiser of the 30th RESER-COVAL conference
Dear colleagues,
The final decisions concerning the RESER congress & Co-VAL conference have been taken by the RESER and COVAL boards and by us, as organizing committee.
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Call for Papers RESER Conference 2020
30th RESER International Congress
100% VIRTUAL / ON-LINE
(version October 06th, 2020)
»Co-creation and Innovation in the New Service Economy«
Including:
Joint RESER-COVAL Final Conference:
»Value Co-creation, Innovation and Digital Transformation in Public Services«
International workshop On Servitization, Smart Services and Industry 4.0
Summer School on »Service Innovation«
RESER Conference: 2020, Alcalá de Henares (Madrid, Spain)
Conference Theme:
»Co-creation and Innovation in the New Service Economy«
Including:
- Joint RESER-COVAL Final Conference: Value Co-creation, Innovation and Digital Transformation in Public Services
- International workshop on Servitization, Smart Services and Industry 4.0
- Summer School on Service Innovation
Host:
Organised by Fundación General de la Universidad de Alcalá
Departamento de Formación y Congresos
Call for papers
Conference website:
Dates of the conference:
- Congress Days:January 21st – 22nd 2021
- International workshop: January 20th 2021
- Winter School: January 18th – 20th 2021
Submission of abstracts extended until: October 30th 2020
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RESER 2019 conference: Proceedings available
The proceedings of the papers presented at the 29th RESER conference »Services and the future of the workforce« in Ceuta is available as Continue reading “RESER 2019 conference: Proceedings available”
FEMIB 2020 conference in Prague, May 5. – 6.
The 2nd international conference on finance, economics, management an IT business will be held in conjunction with ICEIS 2020 and ICT4AWE 2020. Visit the conference website www.femib.scitevents.org for all details.