Due to numerous requests, the RESER21 organizing team has extended the deadline for abstract submission for the 31st RESER conference to June 30th. The team would also like to point out that the thematic focus of this year’s conference on “The disruptive Role of Data, AI and Ecosystems in Service Next Gen” is broad. Contributions of all kinds dealing with changes and innovations in the service environment are also very welcome from authors who do not consider themselves AI or data experts.
It is also important to point out that contributions to research and development projects that have not yet been completed are also highly welcome at the conference. The »Results« section in the Call for Papers can therefore also contain “planned results” and does not have to refer to results that are already available.
Title: »The disruptive Role of Data, AI and Ecosystems in Services Next Gen«
14th – 15th October 2021
Bildungscampus Heilbronn, Germany
Continue reading “RESER Conference 2021 in Heilbronn, Germany”
Postgraduates can apply for this scholarship:
Tuition fees and stipend at the standard Research Council rate (Home rate only: £4,500 (fees) and £15,609 (stipend) in 2021/22).
Sunday 18 April 2021, 23:59 BST
Continue reading “Kent-Lille Postgraduate Scholarship in Open Innovation and Collaboration in Healthcare”
The RESER Founders’ Award First Prize of 400 EUR for the best paper by a young researcher has been awarded twice to:
- Renato Calhau Codá (University of Brasilia)
for his paper:
»Interactive value formation: exploring the literature on dark side of the service experience from the perspective of value co-destruction (VCD)«
- Saeed Mousa (PhD student at Lille University)
for his paper:
»Industry 4.0 and Social Innovation: How industry 4.0 affects its social impact on education, labor and healthcare«
Continue reading “Founders’ PhD Award winners of the RESER Conference in Alcalá”
By: Ida Gremyr, Bjarne Bergquist, Mattias Elg
In 2020, a new book on Quality Management was published: Gremyr, I., Bergquist, B., and Elg, M. (2020) Quality Management: An Introduction, Studentlitteratur, Lund
Continue reading “New Book on »Quality Management«”
By: John R. Bryson, Jon Sundbo, Lars Fuglsang and Peter Daniels.
In December 2020, a new textbook on Service Management: Theory and Practice was published by Palgrave Macmillan. This is authored by four academics based in Europe and all have presented many times at RESER conferences.
Continue reading “New Textbook on »Service Management: Theory and Practice«”
International Workshop on Servitization, Smart Services and Industry 4.0
Wednesday 20th January 2021. 12.00-14.00 (c.t.)
Chair: Estíbaliz Hernández, Mondragón University, Spain
- Luis Rubalcaba, University of Alcala
- Angel Asensio, Madrid Chamber of Commerce, president
- Andreas Schroeder , Aaston University, UK: Servitization for Advanced Services?
- Takeshi Takenaka, National Institute of Industrial Services and Technology, Japan: Servitization and industry 4.0 from the Japanese experience
- Marja Toivonen, Aalto University, Finland: User-driven innovation and human-Centered Digitalization
- Walter Ganz , Fraunhofer IAO, Germany: Services Industry 4.0 and smart services
||Until December 10th
||After December 10th
Message from the organiser of the 30th RESER-COVAL conference
The final decisions concerning the RESER congress & Co-VAL conference have been taken by the RESER and COVAL boards and by us, as organizing committee.
Continue reading “RESER-COVAL conference: Move to 100% virtual/on-line”