Forthcoming RESER Conference: 2020, Alcalá de Henares (Madrid, Spain)

Conference Theme:
»Co-creation and Innovation in the New Service Economy«


  • Joint RESER-COVAL Final Conference: Value Co-creation, Innovation and Digital Transformation in Public Services
  • International workshop on Servitization, Smart Services and Industry 4.0
  • Summer School on Service Innovation


Organised by Fundación General de la Universidad de Alcalá
Departamento de Formación y Congresos

Call for papers

Conference website:

Dates of the conference:

  • Congress Days: September 24th – 25th 2020
  • International workshop: September 23rd 2020
  • Summer School: June 21st – 23rd 2020

Submission of abstracts extended until: May 30th 2020

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Minutes of the council meeting in Ceuta, September 11th 2019


  • Celine Merlin-Brogniart (University of Lille, France)
  • Marie-Christine Monnoyer (University of Toulouse 1, France)
  • Liudmila Bagdoniene (Kaunas University of technology, Lithuania)
  • Ida Gremyr (Chalmers, Sweden)
  • José Luis Navarro Espigares (Hospital Universitario Virgen de las Nieves, Spain)
  • José Aureliano Martín Segura (University of Granada, Spain)
  • Estibaliz Hernandez Eleno (Mondragon University, Spain)
  • Markus Scheuer (Essen, Germany)

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Peter Daniels has passed away

Peter Daniels receiving RESER’s lifetime achievement award by RESER-president Metka Stare in 2009

On 3rd September 2019, one of the founders of RESER, Peter Daniels,
Professor of the University of Birmingham, has passed away. Peter
Daniels served as the second president of RESER.
He has received the Lifetime Achievement Award in of RESER 2009.
We will always remember him.
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